I had the exact same problem. I even tried to solve the problem by deleting my AOL and adding it back to Mac mail, but I was unable to add it back — even though I had the correct password. I was quickly sent a code, which I entered in the space provided. Back in Mac Mail, when my password was requested, I copied and pasted this code.
Updating Password for Mac Mail and Calendar
I did not use my regular AOL password. Note that, in my case, I had deleted my AOL account from Mac Mail and was adding the account back, but I think this solution should work, when AOL is on Mac Mail but stops receiving or sending, if the password needs verification.
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For adding back the email account, after deleting it, I did the following, after step 8, above:. For your password, copy and paste the code that was generated in step 8, above. I have had this problem on and off for 4 years now.
Mac OS X: Resetting your passwords in Keychain
I ignore the message. I know all passwords are entered correctly. It does seem to do it less than it used to and it does seem to appear more with my one aol email account. However the same thing happens periodically with my gmail and icloud accounts as well. I have found that trying to fix it only makes it worse. Art and RM have the right idea: multiple passwords for the same server and the same account in Keychain Access are not good.
Sentence 4 has nothing to do with the Mail issue. I had an issue once where I was going under accounts and changing the password. Had to restart the computer to make the password stick. Mind you this was 15 minutes after restarting the computer for a separate problem.
It may be just a timing issue; one of my accounts will work for days, then suddenly show that password-failure message. I just press [esc] to dismiss the box — no re-typing or other steps are necessary! Problem solved, I can now send and receive email from client accounts all from my MacMail. Thanks a bunch. Wait…people are still using macmail? Maverick destroyed it for me. Is it back? Forget password.. You know…I needed it to work. Any tips on this for iBooks? Whenever it is opened on either Mac or iPad both on current releases of the OS, it wants a password every dang time.
It works! Black magic…. I tried all of your suggestions, but it was only the final one that worked — deleting the mailbox and re-installing. Thanks for the suggestions. Thank you! Your very last recommendation worked for me and solved the issue. If you try all this and it still fails you need to update or replace your OS. Problem OVER!!! I have this problem periodically. High Sierra, but it happened with Mavericks too. Connection doctor says everything is green lights. Do a search using the search window in the upper right and type the name of the offending e-mail address.
That will narrow down all the choices with that address. If the password is correct, move on to the next entry. Confirm erase.
Method 1: Reset With Your Apple ID
I probably had 20 entries to go through. Now my password line was blank, so I entered the correct password and Boom, all my mail downloaded! I think what happens is Keychain over time gets cluttered with old passwords, and Mail hits on one, then refuses to open.
Kudos to the tech who showed me step by step how to erase unused passwords. I hope it helps you. Allen — I have hundreds of items in keychain with my email lots are web form passwords. How do I know which item is the offending one. Is it an application password, a private key, internet password? And when I look at some of the passwords, they just look like strings of numbers and letters….
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Entering your SMTP Password in Apple Mail - Sound Support
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Not receiving the password reset email?
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Arlene says:. The process for resetting your password with your Master Password is identical to the process for resetting it with your Apple ID. If none of the above options work for you, you can try using recovery mode with the following steps:. You need to use a password manager to keep unique, strong passwords for every site. What's the best password manager for Mac? Read More. But if all else fails, you may want to consider contacting Apple directly.
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